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Quaker email

August 18th, 2003

Below is the response to the email I sent Quaker regarding the oatmeal (my original email is at the bottom). Now keep in mind I really wasn’t expecting to hear back, and I was in a bad mood when I wrote my not-so-professional email. But I still think it’s funny how they really didn’t answer my inquiry. Plus don’t you think they should have sent me a coupon? I sure do. ;)

RE: Quaker Instant Oatmeal Fruit & Cream Variety Pack , REF.# 4788426A

Hello Nicole:

Thank you for contacting us. We are sorry you are having difficulty finding one of our products.

Neither Instant Quaker Oatmeal Bananas & Cream nor Blueberries & Cream is packaged separately. These two flavors are only available in the Instant Quaker Oatmeal Variety Pack.

Our company is continually working to develop a wide variety of product and packaging ideas that appeal to our customers. Hopefully, we will soon offer a product that meets your needs.

Your continued interest in our products is appreciated.

Jen

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I was just wondering if you ever have plans to offer the blueberries and cream in its own box. I really hate having to buy the variety pack just to get it, especially because there’s twice as many packets of peaches and cream which I hate (sorry … I guess you do that because the majority of people like that flavor the most, but I’m certainly not one of them).

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