{"id":1036,"date":"2005-12-01T18:39:20","date_gmt":"2005-12-02T00:39:20","guid":{"rendered":"http:\/\/nicole.sleepyfroggie.net\/blog\/?p=1036"},"modified":"2005-12-01T18:39:53","modified_gmt":"2005-12-02T00:39:53","slug":"an-exercise-in-poor-customer-service","status":"publish","type":"post","link":"https:\/\/nicole.sleepyfroggie.net\/blog\/?p=1036","title":{"rendered":"An exercise in poor customer service"},"content":{"rendered":"<p>I called the local Jewel foods (Albertsons for you west-coasters) and asked, &#8220;Do you carry the Tom Tom brand tamales?&#8221; They told me yes. I got there and they didn&#8217;t have any. I wonder if they thought I was stuttering, although I am pretty sure I didn&#8217;t say Tom Tom tamales, I did use the word brand in there.<\/p>\n<p>I contacted State Farm Bank via e-mail to change my last name on my car loan and they wrote back that I have to fax or send a letter with my info and a copy of my marriage license. I wrote back, &#8220;it would be helpful if you provided the fax number and\/or address&#8221;!<\/p>\n<p>*Shakes head*<\/p>\n","protected":false},"excerpt":{"rendered":"<p>I called the local Jewel foods (Albertsons for you west-coasters) and asked, &#8220;Do you carry the Tom Tom brand tamales?&#8221; They told me yes. I got there and they didn&#8217;t have any. I wonder if they thought I was stuttering, although I am pretty sure I didn&#8217;t say Tom Tom tamales, I did use the word brand in there. I contacted State Farm Bank via e-mail to change my last name on my car loan and they wrote back that I have to fax or send a letter with my info and a copy of my marriage license. I wrote back, &#8220;it would be helpful if you provided the fax number and\/or address&#8221;! *Shakes head*<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[4],"tags":[],"class_list":["post-1036","post","type-post","status-publish","format-standard","hentry","category-life"],"_links":{"self":[{"href":"https:\/\/nicole.sleepyfroggie.net\/blog\/index.php?rest_route=\/wp\/v2\/posts\/1036"}],"collection":[{"href":"https:\/\/nicole.sleepyfroggie.net\/blog\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/nicole.sleepyfroggie.net\/blog\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/nicole.sleepyfroggie.net\/blog\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/nicole.sleepyfroggie.net\/blog\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=1036"}],"version-history":[{"count":0,"href":"https:\/\/nicole.sleepyfroggie.net\/blog\/index.php?rest_route=\/wp\/v2\/posts\/1036\/revisions"}],"wp:attachment":[{"href":"https:\/\/nicole.sleepyfroggie.net\/blog\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=1036"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/nicole.sleepyfroggie.net\/blog\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=1036"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/nicole.sleepyfroggie.net\/blog\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=1036"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}