I’m not a frequent visitor to Dunkin Donuts, but we received a coupon book in the mail the other day and I decided I’d like to try the new Latte Lite since it was free. The woman who waited on me seemed to get really irritated that I was using a coupon to get a free beverage and she didn’t try to hide it. Even when Joe also ordered a donut, you could feel the hostility rolling off her. Doesn’t she realize a free 10 oz latte (which as Joe put it, you might as well slap a nipple on as it was smaller than a baby bottle) now, could mean several purchases later? I don’t see how it encourages customers to return when they are treated like a criminal for cashing in a coupon for a free beverage. But whatever. I won’t go back there for two reasons: 1) the latte sucked and 2) I don’t spend my money in establishments where the customer isn’t treated with friendliness.<\/p>\n","protected":false},"excerpt":{"rendered":"
I’m not a frequent visitor to Dunkin Donuts, but we received a coupon book in the mail the other day and I decided I’d like to try the new Latte Lite since it was free. The woman who waited on me seemed to get really irritated that I was using a coupon to get a free beverage and she didn’t try to hide it. Even when Joe also ordered a donut, you could feel the hostility rolling off her. Doesn’t she realize a free 10 oz latte (which as Joe put it, you might as well slap a nipple on as it was smaller than a baby bottle) now, could mean several purchases later? I don’t see how it encourages customers to return when they are treated like a criminal for cashing in a coupon for a free beverage. But whatever. I won’t go back there for two reasons: 1) Read More …<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[8,28],"tags":[],"class_list":["post-1082","post","type-post","status-publish","format-standard","hentry","category-food","category-retail-experiences"],"_links":{"self":[{"href":"https:\/\/nicole.sleepyfroggie.net\/blog\/index.php?rest_route=\/wp\/v2\/posts\/1082"}],"collection":[{"href":"https:\/\/nicole.sleepyfroggie.net\/blog\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/nicole.sleepyfroggie.net\/blog\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/nicole.sleepyfroggie.net\/blog\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/nicole.sleepyfroggie.net\/blog\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=1082"}],"version-history":[{"count":0,"href":"https:\/\/nicole.sleepyfroggie.net\/blog\/index.php?rest_route=\/wp\/v2\/posts\/1082\/revisions"}],"wp:attachment":[{"href":"https:\/\/nicole.sleepyfroggie.net\/blog\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=1082"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/nicole.sleepyfroggie.net\/blog\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=1082"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/nicole.sleepyfroggie.net\/blog\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=1082"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}