Poor plumbing service

Apparently this plumbing service can come out the same day, yet they can’t make a previously scheduled appointment. The worst part was we had a 1-4 time frame in which we sat home and I couldn’t do any laundry, since the water would have to be shut off, and 4 o’clock came and went without a peep. Joe called the place and got the answering service which was no help at all. The plumber ended up calling us after 5 pm to say he was on his way. Joe told him not to bother. We have the kids here and we couldn’t delay getting dinner ready any longer (we wanted him to look at relocating the gas pipe to the stove among other things). I don’t get why businesses feel they can treat people as if their time isn’t important. Had they at least called earlier in the day to let us know they’d be late, we would have been annoyed, but we could have rearranged our schedule. We definitely won’t be contacting them again. And now we have to locate another service and schedule another call. What a pita!