We went to Baskin Robbins today so I could get my free birthday scoop.
In case you didn’t know, they charge different prices per location just like McDonald’s and other franchises. A single scoop is $3.09 at one location and $4.49 at the other. But what’s really crazy is their “fresh-packed quarts” a) aren’t quart-sized at all but 24 oz and b) cost $9 at one location and $14.99 at the one that charges more for the single scoops.
Needless to say, we decided to order from the cheaper location, and since my scoop was free, also ordered a fresh-packed quart of Old-Fashioned Butter Pecan since there was a coupon for $2 off in the app.
When we arrived, I went inside to pick up the order. No workers were in sight. Finally, after a minute or so two employees came out from the back – one male and one female. Queue the insinuations…
The guy told me they didn’t have the pistachio almond I selected for the single scoop, but I could choose another flavor. I guess it was taking me a bit to decide because he said he could let me sample a flavor, and then offered to refund me, but I pointed out it was free anyway. It felt like he just wanted me to leave so he could get back to chatting up his female coworker.
After I picked my flavor he asked if I wanted a bag, but instead of packing it for me, just gave me the paper bag so I had to struggle to get the quart inside. Also, he gave me a pre-packed quart, not a fresh-packed one. I can’t remember if they had the Butter Pecan in the display case, so I don’t know if they were being lazy about having to create the fresh pack or what. Normally the fresh-packed quarts are more expensive than the pre-packed ones, so if I hadn’t used a coupons making it cheaper by 50 cents, I would have questioned it, but it didn’t seem worth mentioning in this case.
It’s worth noting that the music inside was quite loud, and to my surprise they were playing rap music complete with the N-word UNBLEEPED. Can’t imagine management would approve such a thing, but then again that location has always been chaotic, plus never seems to have all the flavors listed in the app.
That being said, nothing about my experience made me want to get Baskin Robbins again anytime soon.