Today was supposed to be Wookie’s internal specialist vet visit (to address her kidney disease), that was scheduled over a month ago, and which Joe took a half day off work to attend. I woke up at 7 am to a text that was sent at 4:30 am saying the specialist wouldn’t be in the office and we’d need to reschedule.
I called the facility to confirm the text was legit, since the phone number it came from wasn’t the vet office, and the woman who answered told me oh no it was just some error the ultrasound tech made. It wasn’t until I read her the text that she put me on hold only to come back and confirm that yes, the doctor wouldn’t be in and I’d have to wait to hear from the department that can reschedule the appointment. Why do people talk out of their ass? What if I just took her word and went there, wasting both time, and money on gas, only to learn it really was cancelled? I swear, people don’t think before they speak!
So anyway, I asked her if I’m going to get a discount for the inconvenience. After all, I pointed out, if I were to cancel with less than 48 hours notice they would keep my $100 deposit. She assured me my deposit would be fine and applied to the rescheduled visit. I explained that wasn’t what I asked her. Seriously, I have very little patience for people who don’t actually listen! She said someone would have to call me back about that. She also tried to say something about just getting there and not handling that stuff. I told her I know she isn’t personally responsible, but she’s the one I’m asking to find out. Ugh!!! I thought this was implied. This happens too often where people who represent a company act like you’re personally accusing them of something. It’s so irritating! Is this what people mean when they accuse people of being snowflakes? This woman couldn’t handle being screamed at like I did when I worked customer service for the cable company. And to be clear, while it’s true I wasn’t happy with getting a last minute cancellation, I was certainly not screaming at her or being rude. Get over yourself, and do your job.
Anyway, to make the most of a crappy situation, we went to Chick-fil-a for breakfast since there was a free breakfast sandwich in our accounts for the Blackhawks winning or something. Then later on we ran some errands. I donated books to the library, including one called The Queen Gene by Jennifer Coburn I had won through Goodreads, which the author had signed inside. I feel kinda bad getting rid of it, but I can’t read physical books anymore with my eyes. It’s just easier to read on a device, plus it makes room in the house not holding onto stuff I’m not actively using.
After the library we went to the police station to recycle all the “drugs” I wanted to discard. I had a ton of stuff, some Rx, but mostly supplements, from when I was sick in 2019 and was trying anything and everything to get better. Everything had since expired, and most of it was useless anyway, but it was sad to think how much money was spent on all that stuff only to throw it away. I am grateful I don’t need any of it, though. For the most part I’m completely healthy again. There’s a drop-box for the drugs, but they have to give you a key to open it. The guy looked at the huge gallon bag I had (along with a quart-sized one) and said the larger one might not fit, but he had smaller bags if I needed them.
Luckily it did fit, and they took everything, even though there was a sticker saying they don’t take supplements (I asked him about it and he said it was fine as long as they weren’t in the bottle).
After that we stopped at the Sports Hub to recycle some batteries. Then we went to a place called Repeat Boutique to donate some items (finally got rid of a loud, but still working, Dirt Devil stick vacuum, plus a glass shelf we bought like two decades ago, amongst other things), and some clothing.
We decided to look for some cookware at TJ Maxx / Home Goods, but left empty-handed. We stopped at Bath & Body Works so I could cash in my free birthday item but ended up leaving when I realized to get a free $10 item you have to buy something else and sale items don’t qualify. So instead of a free $17 item like before, you get less and have to buy something full priced? No thank you. After I spend the gift card my friend gave me I think I really am done with BBW. All these stores are getting to be too much.
Speaking of, last year I placed an order with Macy’s for a deep skillet and a syrup dispenser. The latter arrived broken. With the weather I haven’t been able to get to the store to either exchange it, or get credit, since the closet store is still a decent ride. Today I thought maybe I could just ship it back, but if I start a return on the website, it says since I am not a Star Rewards Member, I would have to pay a $10 return shipping fee. I paid less than that for the item! I don’t see anything about there being an exception when they send a damaged item even though it makes sense there would be, but I cannot confirm that since it’s AI only if you try to chat with them. Even if you call them (and I had to Google for the number since they don’t put it on the website) it won’t let you speak to a human. What horrible customer service! I won’t be buying from Macy’s again.
