Arggggzz! Not only did Sears not cancel my original order, they shipped it! Now both packages, which are identical minus the pair of shoes from the first order that they think I picked up at the store, are due to be delivered by UPS tomorrow – and we won’t be here! Not a big deal if UPS would try again another day, but they just ring the doorbell and leave the package outside (which I really hate). I went to their site trying to figure out how to delay shipment and the options they claim should be on the tracking page aren’t there. Plus they charge you a fee to hold the package. Which isn’t so terrible, but still.
You know, every other time I’ve ordered something online it’s taken two weeks to get here. It would figure this time it would come quickly since I don’t want it to. So annoying! I really hope no one messes with both boxes since I’m going to have to return the one to the store. I have a sneaky feeling the credit I was supposed to get isn’t going to come through, otherwise I’d call Sears and have them cancel one of the shipments. But if I do, and they didn’t issue a credit, I would have paid for something I never received. Also I’m not sure if they have any record in their system of me calling about the shoes not being at the store, so I saved the voice-mail from the manager if I need it as proof that I never got my item. Right now I have two charges on my credit card totaling over $100 and no credits yet. What a mess!
Ugh. I hate when companies do that. At work, I’m currently dealing with Dell. I ordered two computers but every time I called to check on the order Dell told me they couldn’t find the order and to place it again. Well, now I have 6 computers! Each order was placed three times and despite being told that they previous orders didn’t exist, they all shipped and all charged on my gov credit card. Now we have to figure out which ones need to be returned and how to return them.
Leave a note on the door (or next to the doorbell) for UPS asking them not to leave the package.
Holy Cow, Jenniy… 6 ‘puters? Yikes!