My friend/co-worker and I went out to lunch two weeks ago at Meatheads. I posted this review on Yelp shortly thereafter:
I had a chicken meathead recently which was ok. However, I paid $0.50 extra for swiss cheese and it didn’t even dawn on me until later that day that they never put any cheese on my sandwich! I bet this is how they make extra moolah. Well played, Meatheads, well played, but I won’t be fooled again!
A week ago I received a message via Yelp from the owner apologizing and offering a gift card for my inconvenience. Today an envelope arrived containing a hand-written apology and a $25 gift card! I was not expecting that much for a complaint regarding $0.50. I love when businesses show they care.
Speaking of burger places, a Smashburger just opened near us and we stopped by on their “preview” night only to learn it was by invitation only. They were nice enough to give us $10 in Smashbucks just for showing up though so it wasn’t a total loss.
I’m going to get fat eating free burgers.