iPhone 6 & iOS 8 Review

It’s been a week since I got my new iPhone and it’s safe to say I’m in love. What do I love about it? It’s easier to say what I don’t love, and that’s pretty much nothing. ;)

Ok, to be honest the only thing that has me a little worried is reports of the phone getting bent in people’s pockets. It seems to be happening more with the iPhone 6 Plus, but I’m sure it can happen to either phone since they are thin and made of aluminum. I got the smaller of the two so I could still fit it into my front pocket but it’s rather snug in my jeans so now I’m really nervous about putting it in there. I’ve spent HOURS on Etsy trying to find the perfect little pouch that means my very specific criteria which is as follows:

1 – Closes at the top (whether that be via snap, velcro, or button with a bungie cord, I really don’t care).
2 – Has the ability to add a strap to turn it into a wristlet and/or crossbody purse.
3 – Has a way to attach it to a belt loop.
4 – Pattern is appealing.

I have yet to find one that matches all that criteria and price is not an object (within reason; but everything I see is below $50 anyway).

Ok, so here’s my review of the phone itself.

Predictive keyboard – This feature is awesome! As I’ve written here before, I suck at typing on my phone (or any digital device, really) and between the larger keys and the suggestions, I rarely have to type out a full word. I love that! It saves time and aggravation and is much better than the iPhone just auto correcting words since it likes to change correct ones to incorrect ones (at least for me).

Larger screen – Love that it’s easier to read text, plus I gained two extra rows of apps per page over my old phone.

Battery life – I used my phone on and off all day at work and when I got home it was around 60% whereas my old phone would have been almost dead. I’m not sure is an actual improvement over the 4S or just because the phone and battery is brand new opposed to three years old. In any case, now that you can view which apps are using up the battery, I have turned off Facebook and Facebook Messenger notifications as they were eating up 36% and 25% of my battery life respectively. eBuddy XMS (the app I use to chat with Joe) is also a battery killer but until I find a better alternative I will have to deal with it. I just wish I could pick certain apps to override the volume settings on the phone so that even if the volume isn’t turned all the way up the notifications from my chat app would still be at full volume.

Touch ID is frickin awesome! I let my phone lock within a minute because it saves on battery plus it’s so effortless to unlock it. I hated having to type in my pass code all the time. Plus I can use Touch ID to download apps which rocks because my Apple password is letters and numbers and switching back and forth between the two on the keyboard is annoying.

The camera is amazing and a very noticeable improvement over the 4S. I don’t feel the need to post-process anything before uploading it to Facebook. I’m impressed with the detail it picks up even in lower light situations and the focus appears to be spot on without any input from me. I am itching to make use of the panorama feature as that was always good even on the old phone so I suspect it will be even more awesome on this new one.

I haven’t really tested the video quality yet as I just learned this morning that if you want to shoot in 60fps (i.e. full HD) you need to turn that on in the settings.

I was having a weird issue where if I had the phone in landscape orientation with the volume buttons facing down, the red record button wouldn’t respond when I pressed it. After speaking to an Apple rep and updating to iOS 8.0.2 this morning that issue is now gone. Whew!

The larger screen has made me want to play games on my phone again so if anyone has recommendations, please post a comment!

Some bad, some good

I’m a little peeved that Aziz Ansari is selling what he’s calling a “brand new standup special” for $5 on his website and it’s anything but. Perhaps it’s the first time it’s on film, but most reasonable people would expect it to be new material, not stuff from almost two years ago! Imagine my disappointment after downloading it and finding I heard all those same jokes in person in June 2010. I guess this is why Louis C.K. is king. He was the first to offer the $5 download option last December and it was all new material… and we had just seen him in June of the same year!

Conditioner

The conditioner pictured here is awesome. My scalp has been itching like crazy lately so I went to Whole Foods and found some SLS (sodium lauryl sulfate) free shampoo as well as this special soothing conditioner. At $9 a bottle it’s not cheap but not only has the itching almost disappeared after only four days of use but my hair has never felt softer. My hair isn’t falling out as much as before either.

Philips Portable Speaker follow-up

As a follow-up to this post, I wanted to document that I received the replacement speaker in the mail at the beginning of the week. That evening I switched the batteries from my current unit to the new one and was experiencing the same exact problem. At that point it occurred to me that maybe the batteries were to blame, so I switched them out for new ones and the speaker worked fine, which means the original speaker probably wasn’t broken to begin with (didn’t even think to put new batteries in that one to check). I’m surprised the person at Philips didn’t ask about this. Surely this isn’t the first time they’ve heard of such an issue.

I’m still going to ship back my original unit to them via FedEx (pre-paid postage was included), and despite how very accommodating they’ve been I don’t think I’d buy another portable speaker again due to how quickly it eats through batteries. I barely used my original unit before having issues so it doesn’t seem like a very cost-effective solution particularly because it uses AAA batteries and I only have a charger and rechargeable batteries in AA.

V05 Hot Oil Shower Works

I’ve been using this weekly conditioning treatment on my thin dry hair for a long time now (although not once a week, more like once a month) but it’s getting more and more difficult to find at any store, so I turned my attention online. Amazon wants $29 for a pack of 6 treatments (2 oz each) which comes to a little under $5 per treatment, and for the life of me I can’t remember if I paid $5 at the store, or only $4. In any case, I found the same deal at Buy.com through a third party vendor for a total of $11.39 which is super cheap, so I placed an order.

I guess I shouldn’t be too shocked that when the package finally arrived it only contained a single 2 oz box of the product instead of the pack of 6 advertised, right? That price was too good to be true. Luckily the company was extremely responsive when I contacted them. They explained it was a mistake – the price was for only a single box, and they had been pulled the listing from Buy.com (which I verified). They offered to reimburse me the shipping cost, but that was more than the product, so I told them if they’d do it the other way around so my final cost was only $5 then I’d keep the product. They agreed.

Now it’s back to square one trying to find this for as cheap as possible. If only I could remember what I had paid in the store. :p

Winning the customer service battle

Remember the cute speaker I purchased in November? It started acting funny two weeks ago which was really disappointing. Today, with some free time on my hands, I went online to Philip’s site to chat with their customer service, and was pleasantly surprised with the ease at which they handled my issue. They are sending me a replacement speaker. Now that’s good customer service! Plus I’ve always felt it makes a difference how you communicate to the person you’re seeking help from, so I’m posting the transcript in case anyone would like to see an example of what I typically say.

Following this transcript, check out the poor experience I had with Bank of America recently. I could have handled myself better in the chat, but I was fuming at the time, particularly because that was not the first time that they changed the parameters of an account and I was slapped with monthly charges. Shame on me for not noticing them sooner, though. I have to keep a better eye on the accounts I don’t use often. Luckily I was able to convince them to refund all the charges, but I’m still considering changing banks. Anyone have a recommendation? I need a local bank (I’m in Illinois in the suburbs West of Chicago) that allows online banking and free ATM use.

Philips

Chat started!
Sam: Hello Nicole
Nicole: I purchased the portable universal speaker for my iPhone in November and already it is not working properly. The sound cuts in and out as if the connection for the cord is loose. I’m very disappointed as the sound quality was nice.
Nicole: I’ve only used it a few times since I’ve had it too.
Sam: I’m really sorry about the experience, I’ll be glad to help you with it.
Sam: May I have the model number, serial number and date of purchase of your player?
Nicole: is the model number and serial number on the box?
Sam: It should be on the back of the Speakers.
Nicole: Model No is SBA 1600BLK/27
Nicole: S/N number is _________
Nicole: It was purchased on 11/12/11 from Walmart
Sam: Thanks, Nicole!
Sam: Since the your unit is within warranty, I will process a replacement for your the Speakers.
Sam: To process the replacement for you, may I have your full name, complete mailing address with phone number and email address.
Nicole: Wonderful! :)
Nicole: Sure. My name is ________.
Nicole: My address is _________
Nicole: My phone number is _________
Nicole: My email address is __________
Sam: Thanks, I’ve processed the request. You should receive your replacement within 7-14 business days. Also, here’s our chat session ID __________ for your reference.
Sam: A pre-paid return shipping label will be included with your replacement for the return of your current speakers.
Nicole: Ok. Thank you for the assistance, Sam.
Sam: Once you have packaged your non-functioning speakers, please drop it off at your nearest FedEx location or FedEx drop box. You may visit www.fedex.com to find a location near you.
Nicole: Will do.
Sam: You’re welcome!
Sam: “You might receive a short email survey soon. It would be great to hear your feedback about our chat today. If you are pleased with my service, you would rate either a 9 or 10; and if you unhappy, please rate between 0 to 8.”
Sam: Is there anything else I can assist you with today?
Nicole: Nope. Thank you. Have a nice day!
Sam: Thank you for contacting Philips.
Chat is closed by agent

Read More …