An exercise in poor customer service

I called the local Jewel foods (Albertsons for you west-coasters) and asked, “Do you carry the Tom Tom brand tamales?” They told me yes. I got there and they didn’t have any. I wonder if they thought I was stuttering, although I am pretty sure I didn’t say Tom Tom tamales, I did use the word brand in there.

I contacted State Farm Bank via e-mail to change my last name on my car loan and they wrote back that I have to fax or send a letter with my info and a copy of my marriage license. I wrote back, “it would be helpful if you provided the fax number and/or address”!

*Shakes head*

Catching Up

Today was the first day since I got back from vacation that I left work on time. I’m already tired of work being my life. I don’t mind working hard and being busy all day, but this is madness. I really hope it ends soon.

Anyway, I know there were some other things I wanted to post about that weren’t about work, but now I can’t remember. Oh yea …

We have almost all of our Christmas shopping done. Not only that, but the gifts are wrapped too. Are you jealous? I bet you are. I just hate the whole holiday rush. I love to shop, but not with 50 thousand people breathing down my neck and waiting in lines for hours. No thank you. I NEVER go shopping on Black Friday. It’s just not worth it to get that “deal”. I hate crowds and I avoid them like the plague.

What’s with the weather too? I know it’s November and all, but damn is it cold already! We had snow flurries last night. I want to run back to Florida. Even though the temperature was in the 60’s some days, it was nothing compared to this. Living in Arizona looks more and more tempting every day. The way I look at it is “do I want to freeze my butt off in the winter, or burn it off in the summer?” I’ll take the heat, thanks.

I’m hearing rumors that Prison Break only has one or two episodes left before the mid-season break which means they are going to leave us hanging. I can’t take the anticipation. I want to know what happens. The only saving grace is that Scrubs will probably return in January, or at least that’s what Zach Braff is guessing.

We watched the following movies in the past few weeks and none of them are worth writing home about: Batman Begins, Kicking and Screaming, and Bewitched. My love for Will Ferrell is at an all-time low.

Those crazy librarians

I returned a few books to the library today and picked up two items they had on hold for me and was told I had $6 in overdue fines. I was floored because I never return items late.

Turns out it was their error (of course), but even though the woman checking me out believed me without question and was ready to just wipe my account clean, this other know-it-all wanted to argue with me about it.

On Thursday Nov 3rd we had checked out two books on their “Hot Pick” list which have a less than the standard three week loan period and cannot be renewed. The book I chose was a 7-day loan and Joe’s was a 14-day. We actually returned both books today, only 6 days later, because we’ve been too busy to even look at them.

For whatever reason, they were coded in the system as being due on Nov 6th, only three days after we checked them out. On top of that, instead of the regular 50 cents a day fine, each was coming up as $1 per day, hence the $6 in overdue fines.

I don’t really care that they made a mistake, I just didn’t appreciate how the one woman was kinda snippy and treated me like I was trying to get out of fines I owed when the due date was clearly put into the system wrong. I made sure to point that out, though, and even made them grab both books from the shelves to show them the sticker on back with the the loan period on it. It irritated me just a bit after spending $5 just to use their fax machine.

Book Reading Whore

Wow, I’ve been keeping a spreadsheet since June of all the books I’ve checked out from the library, and even if you don’t count the cook books (since you don’t actually READ those), I’ve read 15 books in three months. That’s 5 each month! Go me!

Softball

Just got home; we’ve been up since 6 am because I went with Joe to his company’s softball tournament. Let’s just say never again, shall we? First off, who the heck wants to play softball at 8 am on a Sunday? Second of all, it wasn’t in the greatest of areas. I can think of tons of better parks. Third of all, this huge park had no restrooms. Well, technically they did, but the field house they were located in was locked until after 10 am. That did not make me happy.

We ended up at a local McDonald’s after Joe’s first game where I had to use napkins since none of the stalls had toilet paper. We grabbed some food and I ended up with a Sausage McMuffin with egg and cheese that didn’t have any egg on it.

The entire event was very disorganized. We were parked way across from the baseball diamond we were supposed to use, so there was a lot of walking involved. Then when we left to go to McDonald’s, we parked right by the diamond we had used, only to find out we had to walk back toward where we were parked originally to use that diamond for the next game.

Joe’s poor team lost both games, but the benefit to that was we got to leave around noonish. And while they might not have played the best, mostly due to the fact that some punks who said they were coming didn’t show up, they did have the nicest jerseys hands down.

I would have taken pictures to share, but none of the punk score-keepers showed up either, so I was stuck doing that. I was not happy about that at all and told Joe I’d pass if they ever have another similar event. Joe even said he’d never do that again too, so I guess we don’t have to worry about that!

I think it would have been more enjoyable if it was in a better location, more organized, and the park district hadn’t given us permits for diamonds we couldn’t use due to soccer games that were in the way.

Luckily all of Joe’s teammates were nice guys (and one gal), or it could have been worse. I do have sore feet since I wore flip flops, though. I wasn’t expecting to cross the equivalent of a football field several times in four hours. Joe’s soaking in a hot bath right now since he’s pretty sore, so I’ll try not to feel too sorry for myself.