I had to make this it’s own entry since it’s so long.
Back in December I posted this to Facebook:
Let us count the ways in which the post office has screwed up in the past two weeks, shall we?
– 1 package was marked delivered 12/12 but has never materialized. Filled out a form on 12/17 and have never heard a peep from anyone. Since as far as the seller is concerned, it was delivered, so we have no recourse (it was a Christmas gift for me from Joe) and are out $20
– 1 Christmas card envelope was delivered without the card inside
– 1 Christmas card (from Terri) was in our Informed Delivery on December 23rd but has never materialized
– We received 3 village newsletters (1 on one day and 2 together on the same day)
– We received 2 pieces of mail that are not ours (one for the next door neighbors and another for someone who lives two miles away)
– My Cure Wish box set is missing. I pre-ordered it over the summer and it was supposedly shipped in November. This one might possibly still show, but I have no way to ever know where it is because the seller doesn’t provide any tracking information. Lesson learned; will not order from overseas again. To add insult to injury, I’m out $31 and could have gotten it from Amazon already for $10 less.
Until this year we’ve never had an issue with the post office but this is beyond ridiculous!
In January I posted this update:
1 – Today a man left the missing Christmas card from Terri in our door. This was caught on my doorbell camera. I do not recognize him from the neighborhood and when I went out to retrieve the mail, he looked to be sitting in a car out front, so who knows how far away he came to deliver it, but that was super nice of him! Unlike whichever neighbor got my Christmas gift and kept it. Lord help me if I see someone in the neighborhood wearing my t-shirt….
2 – I previously filed a second claim, this time online, for the missing Etsy package and the post office came back saying the postal carrier delivered it (I’m sure they did – just not to the right box), so I spoke to Etsy customer service, opened a case, and was refunded yesterday. I tried dealing with the seller directly but all they kept saying is “tell me how I can help” even after I told them how they could help. I was even willing to order again from them if they could ship the item UPS (which I told them I would pay for) but their response was “tell me how I can help”. I think there was a language barrier. An Etsy rep assured me the refund would not be deducted from the seller before I summitted my claim (I think Etsy eats the cost) as I did not want to harm a small business. It’s not their fault the post office sucks!
3 – I’m still waiting to hear back from the place I ordered my Cure box set from. I submitted an inquiry a week ago and it said to expect 5 business days for a response due to heavy volume. I wonder how many other people never got their orders. Without a tracking number how can I confirm they even really sent it? Ugh.
The Universal Music Store, where I ordered my Cure box set, did in fact reimburse me, so I ordered the set from Amazon and not only did it arrive in two days, it was $10 cheaper. Lesson learned; no more overseas pre-orders for this gal.