Suck it, Newegg.com

As you know, I ordered the Canon 40D kit from Newegg.com last week. On Friday, I got an e-mail saying they couldn’t fulfill my order because my billing and shipping addresses didn’t match. They said I needed to add my shipping address (which is my employer) to my Discover account. I did just that and tried to resubmit my order but it wouldn’t work. So I canceled the order and placed a new one thinking they’d call Discover, verify my shipping address, and that would be that.

I was wrong. Yesterday I got a voicemail from them saying they still didn’t have enough information to verify my order was legit and I had to call them back Mon-Fri. I was also told that my order would be canceled three days from the order date if I didn’t contact them in time. Well, considering I ordered on Friday but wasn’t able to contact anyone until Monday, that means they’d possibly cancel my order before I could set things straight.

At this point it was becoming too much of a hassle to deal with these people. I get that they want to protect themselves against fraud but come on already. I did what you told me to do and still it’s not good enough? How do you think that address got added to my Discovercard account if it wasn’t me? They ask you for three pieces of identifying information you know. So whatever.

I canceled my order last night and found the camera at Buydig.com for $10 cheaper plus a free 2GB compact flash card. So nah-nah, Newegg.com. You just lost a sale because you’re a big pain in my ass. I would have ordered from Buydig from the very beginning but the camera wasn’t on their site last week. I’m so glad I was able to get it from them, though, because it shipped out today from New Jersey and will likely arrive before Friday. That means Joe and I will be going on a photo excursion or two this weekend.